Frequently Asked Questions

 
 
General
We are in the yellow pages. Why should I get a website?
Why is the website Free?  What's the catch?
Is there a set up fee?
What is the total cost?
Do I have to deal with any "techie" stuff? 
Can I cancel my account at any time?
Can I make updates to my web site? 
Can I use my own photos on my web site?
Will you get visitors to my site for me?
Domain Name
Do I get my own domain name?
I already own a domain name.  Can I use it with you?
E-mail
Will I get an e-mail account with my web site?
Do you have web-based e-mail?
Can I get additional email accounts?
Web Hosting
Is the web hosting service you provide reliable?
What type of connection do you have?
Other
What if I have a question that isn't answered here?
 

 
Why should I get a website?

Being in the Yellow Pages is great but there are more and more people every year who are looking on the internet, not in the Yellow Pages for attorneys.  Last year alone over 20 million people searched for an attorney online and that number is expected to grow.  Without a website you are missing out on potential clients. 

If you get just one client a year from your website the website will more than pay for itself. 

Why is the website Free?  What's the catch?

There isn't a catch.  We offer the website free as an incentive to try our services.  Since we take care of our customers, they usually stay with us a long time so we don't have to charge them a lot of money - either up front or on an ongoing basis.

Is there a set up fee?

No.  The only cost is the $24.95/month upkeep fee.

What is the total cost?

Just the $24.95/month upkeep fee.  That's it. 

Do I have to deal with any "techie" stuff? 

No.  That's what you pay us for.  We take care of the techie hassles so you don't have to. You don't need to know HTML, JAVA, PHP or anything else . 

Can I cancel my account at any time?

Absolutely.  We obviously hope you never will, but if you should decide to cancel simply contact us via our contact page and let us know. 

If I cancel at some point during the month, can I get a refund for the time I haven't used?

No, sorry.  We do not issue refunds or partial refunds on our monthly service.

Can I see your current designs?

Absolutely.  Click here. 

Can I make updates to my web site?

Absolutely.  Just let us know what updates you would like to make to your web site content and we will make them for you.

Can I use my own photos in the body of my website? 

Absolutely.  You are more than welcome to use any image you like.  We accept images in .gif, .jpg, or .jpeg formats. 

Will you get visitors to my site for me?

    With our new Traffic Builder package, we will set up, configure, monitor and optimize a Google Adwords campaign for you which is currently one of the best ways to get visitors to your websites.  Click here to learn more.

Do you have a privacy policy?

We most certainly do.  Your privacy is very important to us.  We treat our customers as we would wish to be treated.  That means we don't sell, rent or give out any customer information and we don't spam you.   

Do I get my own domain name?

Yes.  If you aren't sure what a domain name is, it is www.DOMAINNAME.com.  On the order form, you will be able to search for a domain name.  Simply choose the available domain name you want, enter it on the order form and we will do our best to get it for you.  It's as simple as that.

I already own a domain name.  Can I use it with you?

You sure can.  We will provide instructions for how to transfer your domain to us when you sign up.  You will retain ownership rights to your domain at all times.   

Will I get e-mail with my website?

Absolutely.  E-mail is included as part of your monthly web service fee.  Each account comes with one email account.  Plus, you get unlimited email forwarding with your website. 

Do you have web-based e-mail?

Yes.  We provide a web based e-mail account and 25 mb of storage space.  This means that you can check all of your e-mail that comes in to your main e-mail address from any computer.  You can also send e-mail online from this account from any computer.  

Although 25 mb of space doesn't sound like much, it is.  It's enough space for approximately 7,500 average sized e-mails. 

Can I get additional email accounts?

Absolutely.  While we have found that the majority of our customers would rather just forward their email to an already existing email address since that way they don't have to remember to check a separate email account, you are welcome to add 5 extra email accounts to your website account for just $10/month extra. 

Is the web hosting service you provide reliable?

Yes!  Your web site won't do you any good if people can't see it.  We have a 99.9% uptime percentage and our network is monitored 7 days a week, 24 hours a day. 

What type of connection do you have?

We have one of the fastest direct connections to the internet in the world.  Our connectivity consists of multiple OC-3, OC-6 and OC-12 connections.  For comparison purposes, a T-1 line is good for up to 1.544 Mbps, T-3: 45 Mbps, OC-3: 155 Mbps, and OC-12: 622 Mbps. 

What does that mean in English?

    Our connection is fast.

This sounds great.  How do I order?

What if I have a question that isn't answered here?

Please click here and ask us.

 

 
 
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